我强烈不推荐这项服务。我很久以前就预订了行李寄存位,出发前还特意确认过一次。然而,今天我到达时,那里竟然完全关闭了。
无论是谷歌地图还是应用内,都没有关于此次关闭的任何更新,导致我在那里滞留了数小时。这彻底打乱了我的计划,因为我无法拖着两个大行李箱去观看球赛。更糟糕的是,我还不得不额外花费金钱和时间叫另一辆车来解决这个问题。
虽然客服后来承诺会退款,但无法挽回的麻烦和糟糕的体验已经发生了。如果你有重要的行程安排,千万不要冒险使用这项服务。
I highly do not recommend this service. I booked a luggage storage spot a long time ago and even double-checked before my departure. However, when I arrived today, the location was completely closed.
There was absolutely no update about this closure on Google Maps or within the app, leaving me stranded there for hours. This completely ruined my plans, as I couldn't attend the ball game while dragging two large suitcases. To make matters worse, I had to spend extra money and time calling another ride to sort things out.
Although customer service later promised a refund, the irreversible inconvenience and terrible experience were already done. If you have an important schedule, do not risk using this service.